Terms of Service

Terms and Conditions of Use

Welcome to Polylast Global’s website. By accessing or using this website, you agree to comply with the following terms and conditions. If you do not agree to any part of these terms, you must not use the website.

1. Age Requirement

You must be at least 18 years old to use this website. By accessing this site, you confirm that you meet this age requirement.

2. Use of Cookies

This website uses cookies to enhance your browsing experience. By using this website, you consent to the use of cookies in accordance with our privacy policy.

3. Intellectual Property

Unless otherwise stated, Polylast Global and/or its licensors own all intellectual property rights to the content on this website. Subject to these terms, you may:

View, download for caching purposes, and print pages for personal use.

You may not:

  • Republish material from this website without explicit permission.

  • Sell, rent, or sub-license website content.

  • Reproduce, duplicate, or exploit material for commercial purposes.

  • Edit or modify any content without authorization.

  • Redistribute content unless explicitly stated otherwise.

Content designated for redistribution may only be shared within your organization.

4. Acceptable Use

You agree not to use this website in a way that could harm its functionality or security. Specifically, you must not:

  • Damage, impair, or restrict access to the website.

  • Use the website for unlawful, fraudulent, or harmful purposes.

  • Transmit or upload malicious software, including viruses or Trojans.

  • Conduct systematic data collection activities (e.g., scraping, data mining) without written consent.

  • Use the website for unsolicited commercial communications or marketing without permission.

5. Restricted Access

Polylast Global reserves the right to restrict access to certain areas of the website. If you are provided with a user ID and password, you must keep these confidential. We may revoke access at our sole discretion without notice.

6. User Content

By submitting content (e.g., text, images, videos) to this website, you grant Polylast Global a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute your content in any media. You also agree that:

  • Your content will not violate any applicable laws or third-party rights.

  • Your content will not be defamatory, offensive, or harmful.

  • Polylast Global may edit or remove your content as necessary.

7. No Warranties

This website is provided "as is" without any warranties, express or implied. Polylast Global does not guarantee:

  • The website will always be available or operate without interruptions.

  • The accuracy or completeness of the information provided.

8. Limitations of Liability

Polylast Global will not be held liable for:

  • Direct, indirect, special, or consequential losses arising from the use of this website.

  • Business losses, including loss of revenue, data, or reputation.

These limitations apply even if Polylast Global has been advised of the possibility of such damages.

9. Exceptions

Nothing in these terms excludes or limits liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Any other matter that cannot legally be excluded under applicable law.

10. Indemnity

You agree to indemnify Polylast Global against any losses, damages, costs, or expenses arising from your breach of these terms.

11. Breaches of Terms

If you breach these terms, Polylast Global may take appropriate action, including:

  • Suspending or blocking your access to the website.

  • Reporting your activities to law enforcement.

  • Pursuing legal action.

12. Third-Party Links

This website may contain links to third-party websites for your convenience. Polylast Global is not responsible for the content, privacy policies, or practices of these external sites. Your use of third-party websites is at your own risk.

13. User Feedback

By providing feedback, suggestions, or ideas to Polylast Global via this website, you grant us a perpetual, royalty-free, and irrevocable license to use your submissions for any purpose. You agree that we are not obligated to maintain confidentiality or compensate you for feedback provided.

14. Accessibility Statement

Polylast Global is committed to ensuring that our website is accessible to all users, including individuals with disabilities. If you encounter any accessibility issues, please contact us so we can address them promptly.

15. Changes to Terms

Polylast Global may revise these terms at any time. Revised terms will take effect when published on this website. Please review these terms regularly to stay informed.

16. Severability

If any part of these terms is found to be unenforceable, the remaining provisions will remain in effect.

17. Governing Law and Venue

These terms and conditions are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from these terms shall be resolved exclusively in the courts located in the Eastern District of Texas.

18. Mandatory Arbitration

Disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. If the parties cannot agree on an arbitrator, each will select one, and the two arbitrators will select a third to resolve the dispute. The arbitration venue will also be located in the Eastern District of Texas.

19. Privacy Policy

Your use of this website is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using this site, you consent to our Privacy Policy.

20. Product Sale Terms

By placing an order with Polylast Global, you agree to the following terms and conditions of sale:

a. All Sales Are Final
All product sales are final. We do not accept returns, exchanges, or issue refunds under any circumstances unless required by applicable law.

b. Payment Terms
All orders must be paid in full prior to shipment unless otherwise agreed in writing. We accept the following payment methods: wire transfer, credit card, ACH. Fees may apply depending on the payment method used. CHECKS WILL NOT BE ACCEPTED. Late payments may be subject to interest charges of 1.5% per month (or the maximum rate permitted by law).

c. Pricing & Taxes
All prices are listed in U.S. Dollars and are subject to change without notice. Unless otherwise stated, prices do not include applicable sales tax, VAT, duties, or shipping fees. Buyer is responsible for all applicable taxes and fees unless a valid tax exemption certificate is provided.

d. Order Acceptance
All orders are subject to acceptance by Polylast Global. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

e. Shipping & Delivery
Delivery timelines are estimates only and are not guaranteed. Polylast Global is not responsible for delays due to carriers, weather, customs, or other circumstances beyond our control. Risk of loss and title pass to the buyer upon shipment from our facility.

f. Product Availability
Product availability is subject to change without notice. In the event a product is unavailable after an order is placed, we will notify you promptly and offer an alternative if applicable.

g. Custom Orders
Custom or made-to-order products are non-cancelable, non-returnable, and non-refundable once production has begun.

h. Inspection & Claims
You must inspect all products upon receipt. Claims for shortages, defects, or damage must be submitted in writing within 48 hours of delivery and include supporting documentation. Failure to report within this timeframe constitutes acceptance of the goods as-is.

i. Installation & Use
It is the customer’s responsibility to ensure that products are suitable for their intended use and are installed in accordance with manufacturer guidelines. Polylast Global is not responsible for issues arising from improper installation, handling, or use.

j. Warranties
Polylast Global offers warranties on its products; however, warranty terms vary by product line. Each warranty is provided in writing and outlines coverage details, duration, exclusions, and customer responsibilities. It is the customer’s responsibility to review the applicable warranty before purchase, installation, or use.

To be eligible for warranty coverage:

  • All products must be installed by a Polylast Global certified dealer and/or certified installer.

  • Improper installation, unauthorized modifications, or misuse will void the warranty.

  • Failure to follow recommended maintenance and care guidelines may also void the warranty.

Unless expressly stated in a product’s written warranty, Polylast Global disclaims all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

k. Limitation of Liability
Polylast Global’s liability for any claim related to product sales shall be limited to the amount paid for the product in question. We shall not be liable for any indirect, incidental, special, or consequential damages.

21. Entire Agreement

These terms constitute the entire agreement between you and Polylast Global regarding your use of this website.